Building a fine tuned large language model grounded in real psychology
Why Cami exists
Across schools, universities, and clinics, professionals are facing an unprecedented adolescent mental-health crisis.
Young people are experiencing rising levels of anxiety, self-harm, and emotional isolation, yet most only receive meaningful help years too late.
Cami was created to intervene much earlier, at the very first signs of distress.
Unlike most mental health apps that try to replicate therapy, Cami delivers Psychological First Aid - real-time, empathetic support for emotional regulation, reflection, and resilience.
Built by psychologists, guided by research from the University of Cambridge, and supported by experts in AI ethics and neuroscience, Cami provides safe, always-on emotional support for young people, helping them pause, process, and find balance before emotions spiral into crisis.
How Cami works
Cami uses advanced Natural Language Processing (NLP) to detect the subtle cues that reveal a person’s emotional state, such as tone, sentiment, context, and language change.
Drawing on validated psychological frameworks, it responds with empathy, reassurance, and guidance, not diagnosis or deep analysis.
Cami’s adaptive engine continuously improves through an ethical feedback loop, fine-tuning its large language model (LLM) for age-appropriate, culturally sensitive, and context-aware conversations.
Each interaction is:
Personalised - shaped by mood, behaviour, and feedback
Safe - operating under strict ethical guardrails and human oversight
Instant - available 24/7, without waiting lists or judgement
Private - data-secure, transparent, and compliant with GDPR and British Association for Counselling and Psychotherapy frameworks
Built for professionals and delivered B2B
Cami is not a consumer app. It is a B2B solution designed for organisations that work directly with young people, including:
Schools & Colleges - to support pastoral teams and safeguarding leads
Universities - to provide out-of-hours support for students
Mental Health Clinics & Private Practices - to extend care safely between sessions
Each deployment is institution-specific, providing secure access for approved users only.
This ensures Cami’s support is embedded within professional settings, amplifying, not replacing, human care.
Safeguarding insights - supporting the professionals who support young people
In every institution, safeguarding leads carry immense responsibility for identifying risk and responding quickly.
Cami provides valuable, anonymised safeguarding insights through aggregated emotion and sentiment data, identifying trends that may signal distress, withdrawal, or risk escalation within a cohort without breaching individual privacy.
These insights help safeguarding and pastoral teams act early and proportionately, offering proactive care before crisis points emerge.
Cami’s dashboards enable leads to:
Monitor shifts in collective wellbeing
Identify emerging patterns of distress
Evaluate the effectiveness of wellbeing initiatives
Strengthen compliance with institutional safeguarding requirements
By combining empathetic frontline support with responsible data intelligence, Cami strengthens the safety net around every young person.
Psychological first aid, not psychotherapy
Most mental health apps attempt to imitate therapy, but imitation isn’t empathy.
Cami’s strength lies in what it doesn’t do.
It doesn’t analyse, diagnose, or simulate therapy sessions. Instead, Cami provides psychological first aid - short, empathetic, practical responses that help a young person regulate emotion and reframe thought at the moment of need.
This approach is grounded in Professor Robert Batt’s 30,000 hours of therapy with adolescents and his University of Cambridge research on emotional decision-making under stress.
His decades of clinical experience demonstrate that when young people are supported with empathy early, outcomes improve dramatically.
Cami provides that early support - an always-available, psychologically informed companion for moments of confusion, anger, anxiety, or sadness.
Responsible by design
At Cambridge Mind Technologies, responsibility isn’t a feature — it’s our foundation.
Our data and language models are curated from reliable, non-toxic sources and validated by human experts.
We prioritise transparency, provenance, and feedback loops, ensuring that Cami evolves safely and ethically.
Cami’s design prevents manipulation, protects privacy, and aligns with the BACP Ethical Framework.
Every output is traceable, every improvement explainable.
Responsible AI and psychological safety sit at the heart of everything we do.
Who we support
Cami supports the organisations on the front line of youth mental health:
Schools & Colleges: always-on support and safeguarding insights for pastoral teams
Universities: empathetic early intervention for students, day or night
Mental Health Clinics: continuity of care between therapy sessions
Employers & Youth Organisations: scalable wellbeing solutions for younger staff and members
Our vision is a future where every institution supporting young people has access to psychological first aid - anywhere, anytime.
What makes Cami different
Cami stands at the intersection of psychology, empathy, and AI engineering.
Built by psychologists, not just technologists
Empathy-first, not algorithm-first
B2B deployment with integrated safeguarding insight
Ethical, clinically validated, and auditable
Personalised through responsible data feedback loops
Available 24/7 to meet the needs of an always-connected generation
Where others mimic therapy, Cami provides early, human-centred support, designed with compassion, guided by science, and delivered through trusted institutions.
